Specific Terms and Conditions of Use

This document establishes the Specific Terms and Conditions of Use of the area reserved for professional clients on the UCTour Platform.

1. Purpose

1.1 This document defines the rules and conditions for the registration of Guides in the area reserved for professional clients of the UCTour platform, as well as the general conditions of access to UC spaces applicable to them.

1.2 For the purposes of this document, "Guides" means tourist information professionals (PIT) qualified to carry out tourist entertainment activities, under the terms defined in Decree-Law no. 108/2009, of 15 May, as amended by Decree-Laws no. 95/2013, of 19 July, and no. 186/2015, of 3 September.

2. Guide registration on the UCTour Platform

2.1 The guide registration provided for in this document aims to ensure the accountability of guides, as well as of the professional clients who appoint them, with regard to bookings, payments and the other actions inherent to the reserved area of the UCTour platform, and to compliance with the procedures of the Tourism Office of the University of Coimbra (NTUC) regarding bookings and visiting rules.

2.2 The guide requests registration by completing the dedicated form available in the area reserved for professional clients of the UCTour Platform, with effective registration subject to validation by the NTUC.

2.3 Validation of the registration referred to in the previous number depends on meeting any one of the following requirements:

2.3.1 Presentation of proof of registration with European entities recognised by the European Federation of Tourist Guide Associations or national entities – AGIC/SNATII;

2.3.2 Level IV regional guides, certified by Turismo de Portugal;

2.3.3 Presentation of a qualification certificate of Level V or higher of the National Qualifications Framework, in the area of tourism;

2.3.4 Presentation of proof of registration in the National Tourism Registry (RNAAT);

2.3.5 Proof of a declaration of duties for a professional entity registered in the RNAAT, duly dated and signed by the registration holder.

2.3.6 Registration must be requested individually on the UCTour platform;

2.3.7 Within a period of no less than 5 working days before the PIT's first visit of the year to the UC's visitable spaces.

3. General conditions of admission to the NTUC's visitable spaces

3.1 The NTUC reserves the right to permit guides' access to the UC's visitable spaces;

3.2 Admission of guides to the visitable spaces, in the performance of their duties, is subject to:

3.2.1 Prior registration on the UCTour platform;

3.2.2 Acceptance of the instructions given by NTUC staff and by the signage at each location, namely warnings, danger notices and restricted-access indications;

3.3 The adoption of the measures necessary to ensure good circulation conditions at each location and to avoid behaviour that disturbs other users of the spaces;

3.4 Compliance with the regulations established by the NTUC.

4. Training sessions

4.1 The NTUC will provide optional training sessions for guides.

4.2 Training sessions are held annually, between January and February.

5. Doubts and omissions

Doubts arising from the application of this document and any omitted cases will be resolved by order of the Rector, taking into account the nature and characteristics of the buildings and spaces and the principles that guide the actions of the Public Administration.

6. Entry into force

These rules and conditions enter into force, after their approval, on the date of their publication.

7. Publication

This document is available for consultation at the Turismo UC ticket offices and on the UC website.